Website privacy
Effective October 23, 2026 · Operator: Nicholas Serina / Serina Media Group
This website adds no analytics scripts, advertising, tracking pixels, custom cookies or contact forms. You do not need an account to read it.
Visiting this website
Cloudflare Pages hosts this website. Cloudflare processes ordinary network information, such as your IP address, requested page and browser information, to deliver and protect the site. Provider operational or security information may be retained under Cloudflare’s policies. This is not a promise that every network trace is anonymous or immediately erased.
Contacting support
Contact links open your own email app. Nothing is submitted to us until you choose to send an email. If you email support@serinamediagroup.com, we receive your email address, message and any attachments you choose to send. Support email uses Google Workspace. Please do not include passwords, payment details, private task history or other sensitive personal information.
We use support messages to answer questions, investigate issues, handle requests and protect our services, not for advertising. Access is limited to authorized support personnel and providers processing the request. There is no automatic inbox deletion deadline currently configured; messages may remain while handling support, maintaining issue records or meeting legal obligations. You may request deletion, subject to legal requirements and provider backup retention.
Product and platform privacy
The Kadence privacy policy separately explains Kadence’s app data and optional category analytics. That policy applies only to Kadence, not to Sparrow or the UG and Velvet media brands. If you watch videos or use an external platform, its own privacy policy applies. This website does not embed third-party video players.
Providers and your choices
Cloudflare and Google may process information in countries other than your own. Read Cloudflare’s privacy policy and Google’s privacy policy. Contact support@serinamediagroup.com for privacy questions or requests to access, correct or delete identifiable support information, subject to applicable law. We may need enough information to verify a request; provider backups or legal retention can delay full erasure. Depending on your location, you may also have the right to contact a data-protection authority.
Children
This is a general-audience support website. Children under 13 should ask a parent or guardian to contact support and should not email personal information. A parent or guardian who believes a child has sent personal information can contact us to request review and deletion where identifiable.
Changes
We will update this notice if this website’s practices change. Questions are always welcome at the support address above.